Archive for the ‘New Zealand Immigration Service’ Category

Searchability and efficiency

Saturday, January 30th, 2010

Business view: RRB & RRA wanted improved searchability of their decision databases, to make Abstract creation more efficient, and to provide for greater data integrity.

Technical view: Implementation of MS SQL Server in support of Abstract searches, along with deployment of a custom tag-based structured search facility built in .NET. This became the primary way of navigating the decision library. Integration with case managament system Compass to extract key data for Abstracts. Addition of automated data integrity checks at the point of publication, including a facility  for authorising extentions of structured search metadata.

Abstracts for Refugee Status Appeals Authority

Saturday, January 30th, 2010

Business view: The RFAA wanted much better access to relevant decisions, a more efficient way to create Abstracts, and the removal of a legacy document management system.

Technical view: Extraction and data cleaning of existing Folio-managed decision Abstracts. Creation of .NET-based admin tools for constructing , publishing and indexing future Abstracts, including automated checks on data integrity at the point of publication. Addition of custom-built structured search on Abstracts, with tag-based search guidance. Design and usability testing of visual interface, establishment as primary way of navigating the decision library. Removal of Folio.

Appeals Authorities’ websites

Saturday, January 30th, 2010

Business view: Webstruxure was asked to help the three Immigration Appeals Authorities get their first real websites off the ground, along with a backlog of their decisions, which were all in MSWord format. We also helped them start refocusing their internal processes on web-centered publication, aiming for greater efficiency.

Technical view: Design & development of three websites administered with Macromedia Contribute. Conversion to HTML & PDF of existing stock of MSWord-based decisions. Publication & free-text search based on MS Index Server. Creation of MSWord templates to assist authors with consistent formatting, and admin systems to allow future self-publishing.